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Get rid of the pc battery and take a look at the Touch issues to verify they aren’t broken. Unplug all USB units from the pc.
Many pc fashions proceed to offer Energy to USB units throughout the USB ports, even if the pc is powered off or in a suspended state. Unplug the AC Energy cable.
Insert the battery into the battery compartment at the backside of the laptop pc. Plug the AC Energy cable into the pc and into an AC wall outlet, then permit the battery to fee for 15 to 30 mins.
Unplug the facility adapter wire from the pc. Press and liberate the Energy button to start out the pc the usage of handiest the battery as the facility supply.
If the pc does now not Energy on, proceed to your next step. In case you have a 2nd battery on your pc, exchange the unique battery with the second one battery and carry out the troubleshooting steps once more. If the pc powers on with the second one battery and the battery fees appropriately, Touch LAPCARE Consumer Reinforce for battery alternative. If the issue continues to be with the brand new battery, you may want to exchange the machine board. Touch DELL Consumer Reinforce for additional help.